Policies

Privacy Policy

Effective Date: November 1, 2025

At Wheel World Unlimited, your privacy matters. We collect only the information necessary to process your orders and provide an excellent shopping experience.

1. Information We Collect

  • Name, address, email, and phone number
  • Payment and billing details (processed securely through third parties)
  • Order, shipping, and browsing information

How We Use It

  • To fulfill orders and send updates
  • To improve our website and customer experience
  • To communicate about promotions, if you’ve opted in

Sharing

We never sell or rent your information. Data may be shared with payment processors, shipping carriers, or analytics providers solely to complete your transaction.

Cookies

We use cookies to remember preferences and track performance. You may disable cookies anytime through your browser settings.

Your Rights

You can request access to or deletion of your data by contacting [email protected].


2. Terms & Conditions

By using this website, you agree to comply with all terms outlined below.

General Use

Wheel World Unlimited reserves the right to modify, update, or remove content, products, or pricing at any time.

Products & Pricing

All prices are in USD and may change without notice. Product images are for illustration only—actual color or finish may vary slightly.

Orders

All orders are subject to verification and availability. We reserve the right to cancel or limit orders suspected of fraud or misuse.

Liability

Wheel World Unlimited is not responsible for damages, injuries, or losses arising from improper installation or use of our products.

Governing Law

All transactions are governed by the laws of the State of Georgia, USA.


3. Refund & Exchange Policy

Effective Date: November 1, 2025

At Wheel World Unlimited, all sales are considered final. We do not issue refunds under any circumstances. However, we do offer exchanges or store credit for eligible products to ensure your satisfaction.


Exchange Eligibility

  • Exchanges must be requested within 14 days of delivery.
  • Items must be unused, unmounted, and in original packaging.
  • The product must be returned in the same condition it was received.
  • Custom or made-to-order items are non-exchangeable and non-refundable once production begins.

Defective or Incorrect Items

If you receive an incorrect or damaged item, contact us within 48 hours of delivery at [email protected].
Please include your order number and photos of the issue.
We will arrange an exchange for the correct or replacement item at no additional cost once approved.


Shipping for Exchanges

Customers are responsible for shipping costs to return an item for exchange unless the error was ours.
All exchanges must be shipped using a trackable service with proof of delivery.


Non-Returnable Items

Installed or modified products

Custom rims or finishes

Clearance or promotional items


4. Payment Policy

We accept secure payments through:

  • Credit/Debit Cards (Visa, MasterCard, Amex, Discover)
  • PayPal
  • Zelle or ACH

All payments must clear before order processing.
Credit/debit transactions may include a small processing fee.

Orders not paid within 48 hours will be canceled automatically.


5. Warranty Policy

All products sold by Wheel World Unlimited are backed by a manufacturer’s limited warranty.

Warranty Covers

  • Structural integrity defects
  • Workmanship issues under normal conditions

Warranty Does Not Cover

  • Normal wear and tear
  • Improper installation or fitment
  • Cosmetic damage or road hazard impact

How to File a Claim

Email [email protected] with your order number, photos, and description of the issue.


6. Disclaimer Policy

Products sold by Wheel World Unlimited should be installed only by certified automotive professionals.

We are not responsible for:

  • Improper installation or alignment
  • Incorrect wheel/tire fitment
  • Damage caused by modification or misuse

Product images and descriptions are for informational purposes only—always verify fitment before purchase.


7. Intellectual Property Policy

All content, designs, images, and logos displayed on this site are the exclusive property of Wheel World Unlimited.

You may not copy, reproduce, modify, or redistribute any material without written consent.

Violations will result in legal action under applicable copyright and trademark laws.


8. Accessibility Statement

Wheel World Unlimited is committed to providing a digital experience accessible to everyone.

We continuously improve our site to meet WCAG 2.1 accessibility standards.

If you encounter difficulty accessing any content, contact [email protected], and we’ll assist promptly.


9. Cookie Policy

We use cookies to:

  • Personalize your shopping experience
  • Track analytics and improve site performance
  • Remember your preferences

You can disable cookies in your browser settings at any time. Some features may not function correctly without them.


10. Marketing & Communications Policy

By subscribing to our newsletter, creating an account, or purchasing, you consent to receive occasional updates, deals, and product announcements.

You may unsubscribe anytime by clicking “unsubscribe” in any message or emailing [email protected].

We respect your inbox — no spam, ever.


11. Safety & Installation Disclaimer

All wheels, tires, and accessories must be installed by a qualified professional.

Improper installation can result in vehicle damage, injury, or voided warranty.

Wheel World Unlimited assumes no responsibility for issues arising from:

  • Self-installation
  • Modifications outside OEM standards
  • Improper torque or balancing

12. Wholesale & Dealer Policy

We proudly offer bulk purchasing and wholesale partnerships through our ProLine Dealer Program.

Requirements

  • Valid business license or reseller certificate
  • Minimum order requirement per product line
  • Adherence to our Minimum Advertised Price (MAP) guidelines

Approved dealers receive special pricing, dedicated support, and promotional opportunities.
To apply, email [email protected].


13. Contact & Support Policy

We’re here to help with orders, fitment, and service questions.

📧 Email: [email protected]
📞 Phone:


866-846-7819

Response time: within 24–48 hours on business days.