Returns &
Exchanges

Authorization Required

No return or exchange will be accepted without prior authorization. Customers must contact services@wheelworldunlimited.com before shipping anything back. Returns sent without prior authorization will be refused at the sender’s expense.

30-Day Return Conditions

The following policy applies to merchandise purchased directly from Wheel World Unlimited within 30 days of delivery. After 30 days, all sales are final and items are covered only under the applicable limited warranty, subject to inspection.

To qualify for a return, all of these conditions must be met:

• The return is initiated within 30 days of the delivery date
• The wheel is in its original, unmounted, and unmodified condition
• The wheel is returned in its original packaging with all hardware, manuals, and documents included
• The original packaging is intact and undamaged
• The wheel is free from wear, cosmetic blemishes, damage, or alteration

Failure to meet any condition will void the return.

Restocking Fee

A restocking fee of up to $99 may apply to wheel returns to cover return shipping, credit-card transaction fees, and inspection costs. A restocking fee of up to $15 may apply to accessory returns. Wheel World Unlimited reserves the right to waive these fees at its discretion.

Reconditioning Deductions

If a returned wheel shows wear, cosmetic blemishes, missing parts, or damage of any kind upon inspection, the cost to recondition the item will be deducted from the refund. If the wheel is deemed unsellable, the return will be denied and the wheel will be returned at the sender’s expense.

Damaged in Shipping

If a wheel arrives damaged because of shipping, contact services@wheelworldunlimited.com within 48 hours of delivery with photographic evidence of the damage and original packaging. Claims submitted after 48 hours or without photo evidence may be denied.

Damaged by Customer

Wheel World Unlimited will not accept returns or exchanges for products damaged by the customer. This includes misuse, missing parts, customer tampering, or conditions that make the product unsellable. Customer-caused damage also voids the standard limited warranty.

Products Purchased from Another Vendor

Only products purchased directly from Wheel World Unlimited are eligible under this return policy. Products purchased from authorized dealers, third-party retailers, or another vendor must be returned to the original point of purchase.

Return Shipping

Return shipping is the customer’s responsibility. We strongly recommend insured, trackable shipping because Wheel World Unlimited is not responsible for returns lost or damaged in transit. Uninsured items damaged in shipping will void the return. Original shipping charges are non-refundable.

Refunds

Approved refunds are issued to the original payment method within 10 business days after the returned item is received and inspected. The refund consists of the invoice amount less applicable restocking fees, reconditioning deductions, and other permitted charges. Original shipping and handling charges are non-refundable.

Exchanges

If Wheel World Unlimited shipped the wrong item, the product will be exchanged for the item identified on the original order. These conditions apply:

• Contact services@wheelworldunlimited.com within 7 days of delivery
• The wheel is returned in original, unmodified condition
• The wheel is returned in its original packaging with all hardware and documents
• Wheel World Unlimited will cover return shipping and insurance only in this circumstance

Wheel World Unlimited reserves the right to deny any return or exchange that does not meet all stated conditions.