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Find answers to common questions about ordering, shipping, returns, and account management.
4 wheels minimum per order to qualify for retail pricing.
No, the minimum is 4 wheels per order. This is because vehicle wheel installations require sets of 4 for proper fitment and safety.
Use the "Find My Wheels" tool on our home page or shop page. Enter your year, make, model, and trim and we'll show you compatible options.
Orders can be cancelled within 24 hours of placement at no charge. After 24 hours, cancellations are subject to a 15% restocking fee if production has started.
In-stock wheels ship within 2-4 business days. Forged Series wheels are made to order and take 6-10 weeks. Cast wheels ship within 2-4 weeks. Signature Series ships within 4-8 weeks.
We ship to all 50 US states. Retail customers ship to carrier pickup locations (UPS Customer Center, FedEx Ship Center, etc.) for security and tracking purposes.
Retail orders ship to carrier pickup locations only. You can set your preferred carrier and pickup location in Billing & Payment settings.
Once your order ships, you'll receive a tracking number via email. You can also view tracking information in the Orders tab.
We use industry-standard fitment data from Wheel-Size.com. If you experience fitment issues, contact us within 30 days of delivery with your VIN and we'll work with you to resolve it.
Not necessarily. If your existing tires are the correct size and have adequate tread life, they can typically be remounted onto the new wheels. We recommend consulting with a tire installer.
Offset measures the distance from the wheel's mounting surface to its centerline. Backspacing measures the distance from the mounting surface to the back edge of the wheel. Both affect how the wheel sits in your vehicle's wheel well.
Bolt pattern is the number of bolts and the diameter of the circle they form. Common patterns include 5x114.3, 5x120, and 6x139.7. Use our Find My Wheels tool to determine your vehicle's bolt pattern.
Not directly. We accept all major credit cards through our payment processor, which includes options like Affirm and Klarna at checkout.
No. Sales tax is calculated at checkout based on your billing address.
We do not currently offer price matching. Our prices reflect the quality and craftsmanship of our wheels.
Your card is charged immediately when you place the order. For made-to-order Forged Series wheels, this secures your production slot.
We accept returns within 30 days of delivery for unused wheels in original packaging. A 15% restocking fee applies. Custom finishes and made-to-order wheels are non-returnable.
All wheels carry a 12-month structural warranty against manufacturing defects and a 30-day cosmetic warranty. The warranty does not cover damage from accidents, curb impacts, or improper installation.
Contact us at sales@wheelworldunlimited.com or 866-846-7819 with photos, your order number, and a description of the issue. We respond within 2 business days.
Use pH-neutral wheel cleaner and a soft brush. Avoid acid-based or harsh chemical cleaners which can damage the finish. Rinse thoroughly and dry with a microfiber cloth.
Every 1-2 weeks for regularly driven vehicles, more often if you drive in salty or dusty conditions.
Yes, but only by a professional wheel refinisher. Improper refinishing voids the warranty.
Go to the Profile tab in My Account.
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Use the Contact Us tab in My Account, or call 866-846-7819, or email sales@wheelworldunlimited.com.
Monday through Friday, 9am to 6pm Eastern Time. We respond to emails within 24 business hours.
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